Professional organizations not only promote debriefing, they demand it!
Regardless of the size or complexity of your organization, you can be an industry leader by debriefing what matters.
Professional organizations do not wait to be forced into best practices; they pursue them every day. So why wait any longer before instituting one of the best methods for continuous improvement; The debrief.
WYVERN leaders have utilized formal debriefing techniques for decades, refining the process along the way. So why re-invent the wheel? Let us help you implement professional techniques so your team understands the essence of debriefing and your organization can appreciate the value of immediate, continuous, and systematic debriefing.
A debrief should include:
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- A conversation among the participating team members as soon as practical after the activity, so recollection is as accurate as possible.
- A listing of what went well, especially what the team did well to adapt to a less than desirable situation. This should be captured in the SMS and shared with the organization, so everyone can learn good techniques to improve overall resiliency.
- What did not go so well, especially, what errors where made and why. Take your time and determine contributing factors such as fatigue, distraction, pressure, stress, complacency, less than desirable fitness for duty, lack of resources, lack of effective communication, lack of effective teamwork, ineffective training, etc. These should be captured in the SMS so the organization can systematically analyze, assess, and make needed corrections.
- What can be done in the future to improve the operation? Make recommendations for improvement, since front line personnel often have the best solutions for continual improvement and addressing issues that can become threats.
NOTE: When personnel are trained properly in debriefing, the process only takes 5 to 10 minutes, unless unusual circumstances require a more in-depth discussion.
Ready to accelerate your organization’s growth with professional debriefing techniques?
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WYVERN is an ISO 9001 certified corporation, was founded in 1991 by a group of safety-focused professionals who created The Wingman Standard for rigorously vetting air charter operators.
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