Amarillo, Texas (January 7, 2026) – Apollo MedFlight has achieved Level 3 Safety Management System (SMS) with guidance through the WYVERN Flight Leader program, placing the organization among a select group of air medical operators with predictive safety systems. The designation recognizes Apollo’s fully integrated safety culture designed to anticipate and mitigate risk before it impacts flight operations. This advantage directly benefits patients, hospitals, and healthcare systems relying on critical air transport, ensuring that everyone goes home.
Level 3 SMS represents one of the highest tiers of operational safety maturity, transitioning from a reactive to a proactive approach. Apollo’s advanced hazard identification systems catch potential issues before they impact flight operations, ensuring maximum reliability when patients need urgent transport. The organization’s integrated safety analytics across all operational areas enable the identification of trends, optimization of protocols, and maintenance of industry-leading dispatch reliability.
“Every second counts when lives are on the line; our clients need absolute confidence in their air medical partner,” said Miles Dunagan, VP of Safety at Apollo MedFlight. “Achieving a Level 3 Safety Management System, earned in collaboration with WYVERN’s Flight Leader Program, provides our clients with that assurance. It means we don’t just react to safety concerns; we predict, prevent, and continuously improve every aspect of our operations, ensuring that everyone goes home every time.”
This new level of SMS validates Apollo’s predictive safety monitoring, targeted operational training, and organization-wide engagement in safety. By continually evaluating and enhancing processes, Apollo maintains multiple layers of oversight, operational excellence, and industry-leading reliability, enabling everybody from medical teams to flight crews and maintenance technicians. Unlike static compliance programs, Level 3 SMS requires ongoing evaluation and enhancement of safety processes, ensuring Apollo stays ahead of industry standards through continuous improvement.
About Apollo MedFlight
Since 2010, Apollo MedFlight has been dedicated to one mission: delivering safe, high-quality air medical care when it matters most. Headquartered in Amarillo, Texas, Apollo MedFlight serves health system partners, EMS agencies, and communities across North Carolina, Texas, Oklahoma, Kansas, Nebraska, Arkansas, Louisiana, Mississippi, and Wisconsin. Apollo operates a diverse fleet, including the EC145, EC135, Bell 429, Bell 407, and King Air C90, bringing critical care services to communities across the country. The company also brings experience with additional platforms such as the BK117 and PC-12NG, reflecting its adaptability and depth of operational capability.
Apollo has demonstrated a proven ability to build, scale, and sustain operations that balance performance, safety, and strategic growth. The company’s adaptability in developing customized service models for healthcare systems and community partners has been a cornerstone of its success. Apollo’s operational structure encompasses a variety of service models, including Hybrid/Alternative Delivery Models (ADM), Traditional Hospital-Based Services (HBS), and Community-Based Services (CBS)—each designed to deliver superior outcomes, operational reliability, and exceptional patient care.
Apollo’s industry-leading safety system initiatives are designed to enhance operational oversight, reinforce safety compliance, and advance data-driven performance improvement across all flight operations. CAMTS accreditation and strict quality standards set the foundation, while the integration of the FAA Aviation Safety Action Program (ASAP), FAA Maintenance Safety Action Program (MSAP), Flight Data Monitoring, Flight Operations Quality Assurance (FOQA), and predictive fatigue modeling combines cutting-edge technology, proactive analytics, and a strong Just Culture foundation.
Apollo MedFlight is uncompromising in its commitment to safety—for patients, employees, partners, and all stakeholders. Safety is not a department at Apollo; it is a core organizational value that drives every operational decision. Apollo sets rigorous safety standards and continuously invests in training, technology, and proactive risk management to foster a culture of vigilance and accountability.
Learn more about Apollo MedFlight here.
About WYVERN
Founded in 1991, WYVERN is an ISO-9001-certified, globally recognized leader in aerospace safety risk management solutions. Providing unparalleled education, training, consulting, coaching, auditing, total enterprise risk management software, and safety data intelligence solutions, WYVERN empowers stakeholders to make informed decisions and to manage risks effectively.
WYVERN’s diverse customer base includes air charter operators, UAS operators, corporate flight departments, aerospace and defense manufacturers, energy companies, power companies, technology companies, air charter brokers, MROs, FBOs, airports, flight schools, and government agencies.
WYVERN’s Mission is to protect lives by inspiring excellence in aerospace safety.
WYVERN’s Vision is for every aerospace organization to have a healthy safety culture.
WYVERN’s Values are Professionalism, Innovation, and Relationships.
Learn more about WYVERN LTD here.
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