The WYVERN support team provides customized, human-centric assistance to each of our clients. Using their real-world aviation and customer support experience, they produce exceptional, prompt results that meet every member’s needs by working side by side with all areas of our organization.
We strive to give the best possible service no matter the time of day or night and utilize multiple methods of communication to allow for the most convenience in contacting us.
When you join our WYVERN network, our Support Team will train you on our platform, ACES. They will guide you through the set up process and show you how to run a Pilot and Aircraft Safety Survey (PASS) report. They will be with you every step of the way.
Tyler and Wendy are standing by, always ready to provide that white-glove service you deserve. They value your time, understand your needs, and listen to your feedback.
Kris’ vast experience in safety, emergency response, coaching, and much more provide unique qualification to head up support for WYVERN’s risk management products and services. Kris provides primary support for the WYVERN Quality and Safety Management System (QSMS), as well as Flight Leader and Virtual Safety Officer programs.
From instructing new subscribers in the use of our SMS software, to onboarding Flight Leader Program participants, to assisting operators in the development of custom FRATS, audits, and more…Kris is here help!
